It happens every year. The shoppers hit the stores in the last week before Christmas and they don't even care what they buy - as long as they buy something to put under the tree. The merchandise is strewn all throughout the store because there aren't enough employees to go behind people and pick the stuff up.
It is a marathon. Standing at the cashier, niceties practically forgotten as an endless line of shoppers wait to pay for their purchases. I must say people seem to be in a better mood this year. I have yet to have a crazed shopper's tirade directed at me because we had the nerve to run out of scotch tape or pokemon cards that no kid has asked for in the past 3 years.
I have noticed the quiet smiles of gratitude as I wish customers "Merry Christmas." For the past couple of years I dreaded to even mention the words because the tirade about political correctness from people who were actually happy to hear the words was worse than listening to someone who didn't celebrate the holiday. (93% of Americans celebrate Christmas)
I did wish a lady a Merry Christmas the other day and she thanked me but told me she didn't celebrate the holiday. I proceeded to wish her "the most wonderful day ever" with a big smile. She smiled back at me and told me she would. She said it was her first trip to our store and she really enjoyed it. I told her is was a pleasure to have her and to please come again and she assured me that she would.
I keep my head down and my chin up until the frenzy ends on Christmas Eve! 
Merry Christmas to All! 
No comments:
Post a Comment